Delete your TillBrief account

You can delete your TillBrief account and all its data yourself, at any time. TillBrief is made by H & H Putney Ltd.

How to delete your account

1. Sign in to TillBrief (in the app or at tillbrief-app.fly.dev) as the account owner.
2. Open Settings and scroll to Delete this account.
3. Enter your password, tick the confirmation box and press Delete account permanently.

If you cannot sign in, email ivan.valor.soler@gmail.com from the address on the account and we will delete it for you within 7 days.

What is deleted

Everything: the account, every login on it, all connected shops, the till credentials we hold for them, the sales data we have read from the till, staff figures, the bonus scheme configuration and history, and any invites. Deletion is immediate and cannot be undone.

What is kept

Nothing from the account is kept. Server backups that may contain the data are rotated within 30 days. Your till provider (for example Epos Now) keeps its own records; deleting TillBrief does not touch them. If you paid for a subscription, the payment records held by our payment provider are kept as required by law.

Deleting some data without closing the account

Remove a single shop in Settings (this deletes that shop's till data and credentials), or remove a team member's login under People.